Privacy Policy

Effective date: October 29, 2026

1. Overview

JADE CLOUD Patterns ("we", "us") respects your privacy. This policy explains what information we collect when you visit or buy from this site, and how it is used.

2. Information we collect

• Order information: your email address and purchase details, needed to deliver your files and provide support.
• Payment data: handled entirely by our payment provider (merchant of record). We never see or store your full card details.
• Basic analytics: anonymous, aggregated data about page visits (if enabled), used only to improve the site.

3. How we use your information

• To deliver purchased files and order confirmations.
• To provide customer support and handle refunds.
• To comply with accounting and tax obligations.
• Optionally, to send you updates about new designs — only if you opt in, and you can unsubscribe at any time.

4. What we do NOT do

We do not sell, rent or trade your personal information to anyone. We do not run third-party advertising trackers on this site.

5. Data sharing

We share only the minimum necessary data with: (a) our payment provider, to process payments and taxes; (b) email delivery services, to send you your files. These providers process data solely on our behalf.

6. Data retention

Order records are kept as long as required for accounting and tax purposes (typically 7 years). You may request deletion of your contact data at any time, except where we are legally required to keep transaction records.

7. Your rights

You may request a copy, correction or deletion of your personal data at any time by emailing hello@jadecloudpatterns.com. If you are in the EU/EEA or UK, you also have the right to lodge a complaint with your local data protection authority.

8. Cookies

This site uses only cookies that are strictly necessary for checkout and download delivery (set by the payment provider). No advertising or tracking cookies are used.

9. Contact

Privacy questions: hello@jadecloudpatterns.com